It is our goal to provide complete customer satisfaction. If for some reason you are requesting a return for an item that you purchased, your claim must be made within 7 days of receiving your order.

You must email CustomerService@millineryshop.net  to receive a return authorization. Shipping costs for returns and/or exchanges (both items in the exchange) are the responsibility of the customer.

Returns will be accepted under the following conditions:

• If there is a defect in workmanship of the product
• If the product is still in its original new condition and has not been worn
• All tags/labels are still attached to the product

Please make sure that you return the product via a trackable method. When returning, include a copy of your invoice along with your order number and return authorization number in your package. Returns should be sent in their original packaging to the address below.

Millinery Shop
5014 16th Ave. Suite# 393

Brooklyn, N.Y. 11204